Terms and Conditions

Complaints policy

In the event that your experience with Rob Leather Physiotherapy has not been up to the standard that you were expecting please feel free to provide us with feedback regarding the service you were provided.

You can formally provide this feedback by sending an email to rob@robleatherphysio.co.uk and you will receive a response to your concerns within 5 working days.

Equipments policy

All equipment purchased, owned and used within Rob Leather Physiotherapy Clinics are serviced, with electrical testing where necessary on an annual basis. Equipment that shows wear beyond acceptable levels is automatically replaced.

Any equipment used within the facilities of Leicestershire CCC are annually tested and serviced to high standards of condition.

All servicing of equipment is carried out by an external independent company that specialising in the maintenance of medical and gymnasium equipment.